1. Shipping Processing Time
All orders will be processed and shipped within 3 working days.
Once shipped, you will receive a confirmation email with tracking information.
2. Shipping Method and Time
We work with many international logistics companies to automatically select the best shipping method based on your country/region. The following is a reference for approximate shipping time:
Czech local and EU countries: 7 working days
Domestic expedited shipping: 2
Other international regions: usually 21 working days
Note: Holidays, customs processing or force majeure may cause delivery delays.
Shipping Service Provider: We use shipping companies including UPS, FedEx, DHL, etc., depending on the specific order.
We are committed to providing fast, secure and transparent delivery services to customers around the world. No matter where you are, www.drivedrinkgear.com will strive to deliver products to you on time.
3. Shipping Range
We support global delivery. If your address is not in our delivery area, the system will prompt you at checkout, or you can contact us by email to confirm the delivery option.
4. Shipping fee description
The shipping fee will be automatically calculated based on the delivery address and order weight, and will be displayed on the checkout page.
Some orders can enjoy free shipping if the amount is above the limit (if applicable).
5. Customs and tariffs
International orders may be subject to import taxes or tariffs in the destination country, and the cost shall be borne by the recipient.
We cannot control or predict the customs policies of various countries. It is recommended that you consult the local customs for details before placing an order.
6. Logistics tracking
All packages will be provided with a tracking number after delivery. You can check the logistics progress in real time through the order confirmation email or the order page in your account.
If it has not been updated for a long time or the logistics is abnormal, please contact us in time: fulfillmenteu@drivedrinkgear.com
7. Address and delivery failure
Please fill in the complete and accurate address information. If the return is caused by an incorrect address, no one to sign for it or it is rejected, the cost of re-delivery shall be borne by the customer.
If you have more questions about transportation, please check our FAQ page (FAQ) or contact our customer service team directly.